![]() ![]() The one-stop reviews management and fax log allow for us to spend less time. Thank you so much for taking the time to hear me out. Promote your business, get discovered, and win more business with. So, in the end, my question is, would it be possible to censor the names of employees in posted reviews? Trip Advisor provides a wonderful forum for people to express the joys and disappointments of being a customer in any type of setting, but these reviews are extremely subjective and it would be a shame for someone's life to be continually affected by a snapshot interaction with a single customer. This video is either unavailable or not supported in this browser. So, now I'm curious what would happen if this waitperson went to seek a job elsewhere, and a potential employer simply Googled the name and former place of employment and came across this review?Ĥ. Include reviews on your website to show off why your customers love your products or. There is no forum to explain the other side of the story (because, there are ALWAYS two sides to a story), and the staff of all establishments are unwittingly subjected to critiques and criticisms in a very public manner, here on Trip Advisor.ģ. It's disappointing that Trip Advisor doesn't censor the names of people who have complaints against them. Stating the name of the waitperson made this review seem personal and vindictive, since this is the first ever review by this user, and the reviewer indicated that he/she would return to this establishment in the future.Ģ. Tips for Dealing With Negative Reviews Of course, the best way to deal with negative reviews is to try to prevent them in the first place. Overall, this review seemed suspicious to me for several reasons, and got me to thinking about the potential repercussions of posting an employees name in a review. The Consumer Review Fairness Act makes it illegal for companies to include standardized provisions that threaten or penalize people for posting honest reviews. ![]() The restaurant was marked down by 1 star because the reviewer seemed to have issues with the waitperson, and posted this persons name. A storm of pro-gay Yelp reviews are firing back. This is because they have been flagged by Yelp's review filter as not usable for a variety of reasons: multiple reviews from the same IP address, written by a competitor or biased in some way, written by disgruntled employees, etc. One was about the place 'No Leash Required' (in that case I believe a LEGITIMATELY bad experience was being quashed/silenced by the aforementioned flagging action) while a psycho shill's reviews were allowed to stand - at least that was true for about 5 days. In fact, 25 percent of reviews submitted to Yelp are not used. I just read a review where the reviewer gave a restaurant 4/5 stars. Tennessee hardware store owner Jeff Amyx's homophobic policy of 'No Gays Allowed' is rearing its ugly head after this week's Supreme Court ruling. Ben: there were actually 2 others last week. ![]()
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